Revolut problems

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ClubMan

Registered User
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Anybody got any ideas...

When I try to access the help section of the app I just get this and no content ever appears:

Screenshot_20210303-101548.png


My passport expired last year, I never got around to renewing it and renewals are suspended in level 5 so is there any way that I'm going to be able to validate my identity/account in the meantime?

Thanks
 
ClubMan said:
Anybody got any ideas...

When I try to access the help section of the app I just get this and no content ever appears:



My passport expired last year, I never got around to renewing it and renewals are suspended in level 5 so is there any way that I'm going to be able to validate my identity/account in the meantime?

Thanks
Click to expand...
Help section is accessible for me on Android. Have you restarted the application? Has this ever been accessible or just not accessible today?
 
Yes I've restarted things to no avail.
I only tried using the app yesterday and it doesn't work.
I think I'll give up on it - too much hassle.
And that's even without dealing with the id verification issue.
Thanks.
 
In fact I terminated and restarted the app again just now and then when I ran it again and entered my PIN it said "email verification failed - try again later" but let me in.
Seems to me that the app is simply flakey.
 
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