She is entitled for a like for like replacement for the period of time her car is being repaired.
Tell the Third parties insurer that she is going to hire a car and send them the bill once she gets her car back.
She actually isnt entitled to anything. A courtesy car under insurance is a benefit. They arent obliged to provide it and in most cases they wont unless the car is repaired in one of their approved repairers garage! Depending on the insurance company, you will normally get a car of equivalent engine size to your own.
Is it such a huge ordeal for her to slum it in a Chevy for a few days?W The other driver was at fault and his insurance is repairing her car (an Honda Accord). They gave her an Chevrolet Kalos 2 door. She is due to go to Cork for a few days at the weekend (a 4 hour drive) but the Insurance Co. is saying take it or leave it.
Thanks for all the replies. She is now fighting with the Insurance Company to get her car repaired. They want to panel beat the two doors that are damaged but she is going to hold out for the doors to be replaced. Hopefully it works out ok for her.
Well let them repair the damage and then advise them you are NOT satisfied with it if they wish to go down that road.
In answer to the question, as stated above, you are not entitled to a courtesy car, or any car hire that may be incurred whilst your vehicle is off the road.
It is usually offered as a good will gesture.
The only company that gives like-for-like replacement car under their "10 day courtesy car benefit" is Zurich.
The goodwill gesture is irelevent.
If you have an accident and it is the fault of a third party you are entitiled to the repair to your vehicle plus any uninsured loss.
A replacement car is considered as an uninsured loss and you are entitiled to a like for like replacement car.
Please get your facts right.
Do you suggest that they walk everywhere whilst their car which was hit through no fault of their own gets repaired?
A courtesy car is a completely different thing
Public transport, the hire of a rental car etc.
As I clearly stated and my facts are correct, you are NOT entitled to a rental car (courtesy car), I did not discuss uninsured losses as the OP did not request as such.
You are not entitled to a "like for like" the contract is not with the TP so you are not entitled to anything.
Get my facts right, people in glass houses etc.
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