Well, she does have 105 PRSI Class A stamps from 2015 - 2019 (and another 32 weeks done in this year) as she was mostly at home taking care of our first child.
I am not a huge fan of citizen information because last time when we were there (2 years ago - Limerick city office) the man was less than helpful. He did not even want to hear our situation (how much do we earn, how many children do we have, or any other info) he just said straight away "You can't claim anything", "you have no rights", "you can leave now" and things like that.
Can I request a hearing with the deciding officer just to see how did he come to the 384€ figure and is there anything else we can do to get this right?
As for FIS we don't have a right to that as my salary is over 531/week (rate for a family with one child).