I bought an item via ebay, which was faulty, i recieved a refund via paypal.
The comany said they would collect the faulty item and despite repeatedly trying to contact them i have got no response, its been over a month now and i am wondering if i can just bin the item or how long i have to hold onto it ?
Afaik you must give them a resonable amount of time/notification to collect the item. You could contact them and say if you don't collect it in the next 2 weeks you are throwing it out. Depending on its value, it may not be worthwhile for them to collect it.
thanks for reply... i have emailed them to prompt them to collect it but no response and am concerned that i will dump it abd then get a request for collection.
I was wondering if there is a legal 'reasonable time period'.