Refund for late camera ?

[Tubbs]

Flying out to sisters wedding tomorrow.

My dig camera is a bit old so I decided to order a better bigger camera for the occasion to take some quality snaps.

I ordered from Pixmania on 25th April where it was stated delivery would be 3-5 days.

This is now working day 7 (excluding w/ends + BH and not counting day i ordered)

It looks like it is not going to turn up this evening.

On the tracking it has been dispatched but not yet here.

What I want to do now is tell them to keep their camera and get full refund and buy camera abroad instead (as will be flying tomorrow am)

Can I demand a full refund based on them not delivering when they said they would ?

 

[z105]

Check their Terms and Conditions re delivery

 

[foxylady]

Flying out to sisters wedding tomorrow.

My dig camera is a bit old so I decided to order a better bigger camera for the occasion to take some quality snaps.

I ordered from Pixmania on 25th April where it was stated delivery would be 3-5 days.

This is now working day 7 (excluding w/ends + BH and not counting day i ordered)

It looks like it is not going to turn up this evening.

On the tracking it has been dispatched but not yet here.

What I want to do now is tell them to keep their camera and get full refund and buy camera abroad instead (as will be flying tomorrow am)

Can I demand a full refund based on them not delivering when they said they would ?

if they have a phone number try and ring them to cancel it. In the meantime currys & dixons are selling nice samsung cameras for about 108 euro

 

[mik_da_man]

You prob won't get a full refund.
You can try demand one and see what happens - you will have to pay postage back to them and maybe a re-stocking fee
I have never had items delivered within the stated delivery time and complained every time.
I always got the shipping fee back though