I once rang the main phone number for AIB Group HQ at about 8:30 in the morning and got on to what I can only assume was the 'security hut'. I just wanted to get/check an email address for an employee. The reply to my query was in best Dublineese with a number of expletives and taking of the lord's name in vain. Basically trying to help me, but explaining that email was too high-felutant for him! I was left thinking that if I was an American ringing to do business with them, they would never hear from me again!