Ive been using Sharewatch about 9 months now and in summary, Im pretty disappointed with the service. Portfolio valuation always messed up, takes them ages to apply funds to your client account, many securities unavailable to purchase online.
Last week I wanted to purchase shs of a particular irish bank online but it wasnt possible to purchase it online (online trading of the security had been pulled) So I rang them up to purchase.. Expecting that I would be given the online execution rate of 20 euro as opposed to the 40 euro over the phone execution rate. The trader advised that no i would have to pay the full 40 euro. I explained that previously I met the same issue of not being able to purchase online, and that I was given the online execution price over the phone. He made up some crap about that time (he didnt even know the date in question) it was related to a system issue... But on this occasion they removed the online facility to purchase the stock due to the volatility.
I dunno, maybe im missing something here but thats not my problem is it?
The whole reason I signed up to sharewatch was the ability to purchase online and the low online execution price as I dont deal in huge quantities.. Of the 4 trades Ive completed, 2 of which I couldnt purchase online!
I think I will be looking for an alternative online broker in future.