Optimistic
Registered User
- Messages
- 187
Hi all. I am currently with Vodafone and have been for the past several years.Paid my monthly dues on time all the time.The service has been a disaster the past several months, dropped calls or to the situation now where only one bar reception, resulting in it being impossible to hear the conversation and I end up hanging up in frustration.I am in contract until October this year, but the service is so bad I can't stay with Vodafone until then.
My query is, are vodafone contractually obliged to provide a satisfactory service for what I signed up for? If they don't provide a satisfactory service then surely I can break the contract?
Can anyone advise on the best way to proceed please, especially people that have had similar issues in the past.
Thanks a heap
My query is, are vodafone contractually obliged to provide a satisfactory service for what I signed up for? If they don't provide a satisfactory service then surely I can break the contract?
Can anyone advise on the best way to proceed please, especially people that have had similar issues in the past.
Thanks a heap