When I was applying for a mortgage I initially approached First Active in Naas regarding a CAM, both myself and my partner are in full time employment, have reasonably good salaries, well above the level required to borrow the amount we needed, found them slow, cumbersome and virtually incompetent, and they wanted us to pay an indemnity fee!!!
Went elsewhere for the mortgage and received a call around a year later from the manager asking me if I wanted to go ahead with the mortgage, I proceeded to tell him I was sitting in the house I had spoken to them about, and that the level of customer service in the branch was extremely poor and had cost them my business. Muppets!!!!
Regards,
Ikeano.