I rang Pure Telecom about getting a phone connection in a new house - that'd been prewired by the builders (Presumably using Eircom, but I dunno)...
Anyhow, within 1 day, I'd a new phone number, live etc. I got the Universal account number (or whatever it's called) from Pure that day, but didn't Eircom go away off and change it - even though they didn't bother to inform me.
BTW, I'm currently tempted to go to Smart - just because of what Eircom did to them. Of the €4m owed, only €1.5m was overdue, and that's probably not even 1% of Eircom's turnover.
They're just trying to stick it to the competition in IReland, which they should be stopped from doing!