query on eircom broadband

V

vectra

Registered User
Messages
50
We contacted eircom last year to find out if we could get broadband through our telephone line.

We were advised that we couldn't as our local exchange had to be updated.

However, our phone lines went down at Christmas time due to bad weather and we and our neighbours rang eircom to report the fault. Eircom came and fixed our neighbours phone line first and then 3 days later fixed ours. We have since discovered that our neighbours have now eircom broadband coming in through their phone line.

When i asked our neighbours about this they didn't say much. We are now wondering how this was done. There seems to be a new white box on the pole outside our house would this have something got to do with it?

I am annoyed at this as i had an option to work from home last year and in order to do it we had to have eircom broadband coming through our telephone line.

When i explained this to eircom they advised me that there was no way we could be connected unless in time the exchange was updated.

I have checked our phone number on eircom.net and we still don't have broadband through our telephone line as most of our other neighbours don't, just the one neighbour. So i don't think eircom have updated the local exchange

hope somebody can shed some light on this for me

thanks
 
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Are you sure the broadband your neighbour has is coming via the phoneline? There are many providers that use wireless, cable or mobile network to deliver it. Do you have NTL/UPC in your area as they have very good service and costs without needing the phoneline at all as its delivered via the tv cable.
 
If the exchange isn't updated for BB then the neighbour cant have BB from eircom unless they are served from a different exchange.

Re. the repair time, who's line was reported first?
 
thanks for answers. neighbours don't have cable tv. the only provider we have is 02 mobile broadband which we all had and it works well. its just curosity really to know by what means they have of getting eircom and they were not willing to give me information on it when i asked them. when i checked their number on eircom.net it says that eircom broadband is available on their line. i know that we are working off the same exchange. i will ring eircom on monday and see what the story is.

thanks
 
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lines were reported on the same day. it was actually i that rang eircom and reported the fault for both their line and our line
 
vectra said:
When i asked our neighbours about this they didn't say much. We are now wondering how this was done. There seems to be a new white box on the pole outside our house would this have something got to do with it?
Click to expand...

Yes it does! It seems to me that Eircom have provided your neighbours with a radio based broadband (fixed wireless access) ie not through the phone lines. The "A4" sized white box is the radio transmitter/receiver.



and from boards.ie
eircom wireless broadband – “Sssh it's a secret” says ComReg
and aam.com
New phone line conection by radio signal? What exactly is this?
 
i knew that there had to be something to this. we think a local fella working for eircom had carried out this handy work and hench the hush hush about it when questioned. i will be defiently getting onto eircom on monday
 
I would guess the hush hush has more to do with the perception that if more people get the FW BB then the service will diminish and contention will increase. It a bit like when you discover a quick "rat run" to work .. you are not about to broadcast the fact to your neighbours!

Also I wonder if Eircom have a licence for this in your area?
 
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