Hi User1981
None of us know what Pepper will be like to deal with. The plan for us going forward is pay as agreed, always engage, everything in writing and stay out of arrears. Eventually in time we hope to pay full mortgage repayment and hopefully find another bank to give us a mortgage once ICB record repaired. We have fixed for 3 years, give us time to put plan together. Try not worry... Hopefully all of us who were sold will be fine..just keep engaging.