I bought a baby walker and the walker height didn’t suit my baby, So I went to return the walker the next day but Smyth toys in tallaght refuse to take the item back. The reason they are saying is that if there no Fault in the item then they can’t take it back. Also the item package is opened so for hygiene reason they will not take it back.
Is this correct return policy?
Just I am wondering what are my rights as a consumer. I said to them that the manual says you can adjust the height to desired level but it didn’t work that way so I want to return / exchange with some other walker but they refuse o take the item back.
Rgds
Joel
Is this correct return policy?
Just I am wondering what are my rights as a consumer. I said to them that the manual says you can adjust the height to desired level but it didn’t work that way so I want to return / exchange with some other walker but they refuse o take the item back.
Rgds
Joel