my son got an ipod vidoe for Christmas, it worked for 10 mins then died and nothing could restore it, Apple give us a case ref to return it to the shop and replace it, however they only had an 80 gb( his was 30gb) and they would not have them in again until late January so my son put 100 euro of his Christmas money and upgraded, drove 1 hour to the shop got new one same problem except this one did not work at all, spoke to Apple same stiry , back to shop third one worked perfect from Dec 28th until today and same problem tried resetting no joy, computer will not recognise it , tried it on other computer and laptop no joy, any ideas??