Hi all,
I need advice about seemingly trivial matter. Basically story is like this:
- I have joined a gym in January (Total Fitness) - I have explicitly asked can I terminated the membership after a few months as we were expecting a baby in May and I wasnt sure will I have time - I got an explicit answer "Yes" (all of this was verbal ofc) - I have signed up for more expensive monthly option in order to be able to cancel (that was the sales rep explanation of "You can cancel if you pay monthly, that is why it is more expensive")
- Being ignorant, I didn't read the contract, but trusted the gym salesperson
- Baby was born in may, and I didn't have any more time for gym
- I went there to cancel mebership, different sales rep took my cancelation without saying a word (everything seems fine)
- 2 weeks after, I got a letter from UK saying I cannot terminate the contract as it is a year-long contract
- I cancelled the direct debt, and started exchanging letters with them explaining the situation etc - the sales rep who "sold" me the membership wasn't working in the gym any more, and they were just having the "We dont care about your personal issues, you have to pay" attitude
- I didnt go to gym since april
- They are keeping quiet for the past 2-3 months, but I am afraid I will get court summons as I owe them the money
Is there any way for me to get out of this mess and not pay them as I feel I was lied to - I wouldn't mind paying a solicitor for a letter or something...Any advice?
Thanks, kind regards