You do not appear to have the application associated with whatever you are trying to download or the file/application association is incorrect on your PC/Laptop.
What is the extension on the file you are trying to download?
It can vary it ( am not techie so bear with me)it may be a .Doc or some other type of file.I am using Windows mail and do not have this problem when using Outlook on home pc.
Is the fact that it is opening in Wordpad of any significance.Dont have the problem with HTML files .Is this information of any help.
Correct I do have Office on PC but not on Laptop.I have Microsoft Works on Laptop.
If I follow your instructions should I then be able to solve problem.
Thanks for reply.