So I understand that I've been swapped over to permanent TSB like the rest of the irsh nationwide customers. This is probably a stupid question but here goes.
I was previously on the Irish nationwide instant access account which had a decent interest rate. Will my new account with TSB have the same rate or a different one?
PTSB have currently changed none of the old INBS rates.
I was previously told, by an INBS staff member, that PTSB will ditch the old INBS rates once the INBS branches are closed. This could mean a big change in interest rates for some customers. If PTSB are not careful they may lose some of the migrating deposits.
PTSB will still have 2 INBS staff in PTSB branches for 6 months after the branch closures as the migration from paper INBS passbook records to online records begins.
What I would like to know is how are we supposed to know if the rate changes? I can't find any information about the interest rates for legacy INBS savings accounts on either the INBS website or the PTSB site.
As I understand it they are technically obliged to notify customers of rate changes but that might just mean a quiet ad in the newspaper one day; blink and you miss it. Am I correct?
Yeah, there is no obligation for INBS/PTSB to notify you by postal mail.
It is a disgrace that INBS/PTSB are not publishing their rates anywhere online for old INBS customers. You have to go into one of their closing branches and ask for the rates.
As far as I understand, INBS/PTSB rates have not yet changed but are likely to change shortly.
It's been a while, but does anyone know what rate the Irish Nationwide: Instant Access 3.75% up to €20000 account was converted to with PTSB? The one with the passbook. I asked them on the phone but they won't tell me the rate, even in the hypothetical, without being able to verify my identity.
I have a sinking feeling it may be [broken link removed] with a generous 0.01% AER.