They get large discounts on the basis that there is no comeback on malfunctioning units.
I'm sorry. I wasn't clear enough on this point.
Of course
your consumer rights are not affected here. The deal is made between the retailer and the manufacturer. i.e. Power City have no comeback on faulty items (as they would if they had bought premium stock).
If you bring back a faulty tv within 12 months you have every chance of getting a refund.
The retailer plays the odds. For every 1 that is returned within a year, 4 won't be.
Now before you say it, I know your warranty goes beyond 12 months and is for 'the expected lifespan of the product', but in the real world, getting any sort of satisfaction when returning a product is very difficult.
I've done it in gamestop with a ps3 which broke in year 3. But I damn nearly had to go to court. They folded in the end when I started citing consumer law chapter & verse.
Try taking a broken tv into power city after 1 year. You'll be shown the door. I'm not saying it's right. It's down right wrong. But it's true.
So again, apologies for not being clearer, but your rights are not affected here. Not even your statutory ones which barely exist in todays consumer market.
