DrMoriarty
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— and I moved it to the LOS forum for the reasons given. But I've decided to reopen the thread here, where he can contribute further to it if he'd like to. Reason being, as ajapale pointed out to me, it is very hard to find out about An Post's complaints system (presuming there is one?) There's no reference to it anywhere on their web site, and an advanced Google search for 'yields nothing relevant. I know that the ombudsman covers An Post, but only after the 'internal procedures' have been exhausted. There is another recent thread here which alleges unprofessional behaviour on the part of a (supposed) TV Licence Inspector.Postman messing up
Get this:
The postman delivered a letter to our door which was not for us but someone opened it anyway (name and address were slightly similar) - inside was a neighbours bank statement (v private and confidential). Anyway we sent that back to its rightful owner.
Now, 2 days later I get a letter (work related and highly Confidential) which I was expecting to arrive days 6 ago. The envelope was torn open and left like that. This clown of a postman we have is obviously delivering to the wrong addresses and I've a good mind to throttle him but I can't as I have to work during the day.
It gets worse - I bought 2 CD's from ebay with an expected delivery time of 3-4days. That was 9 days ago. I reckon this clown is responsible. The ebay'er is kindly sending replacements as good will (they weren't insured).
Any idea what kind of action I can take? Where do I contact in Dublin to complain? Am I wasting my time?
Any comments?
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