Play.com email address for this CD website that I can use to query a returned item?

does anyone know an email address for this CD website that I can use to query a returned item - that I've still not been refunded for. The emaill address on the system is one of the automated ones that no-one seems to read and you just keep getting an auto-response?

Re: Play.com

not sure of email add,just to say ive always found then excellent.
im a frequent user.
hope you get sorted.
Fredg

Re: Play.com

I had this problem a few weeks ago and I found it difficult to resolve through their email system. I found a phone number on the net that I could use and resolved my problem in 5 minutes. The phone number is 00 44 28 90921724. i hope this helps.

Re: Play.com

Thanks for that - I've found them excellent up to now and will phone immediately.