Phone says no SIM Card

[Eithneangela]

I was using my cheap Nokia not-smart phone successfully until yesterday when it suddenly showed no signal. So, I turned it off and back on again. When it came on, it asked me to insert a SIM card. There's a card in it - I haven't touched anything inside it, in fact I don't know how to open it to get at the SIM card. Anybody got any idea what the problem might be?

 

[vandriver]

Turn it off .Take off the back.Take out the battery.Remove sim card.Clean sim card with dry cloth.Reassemble.Turn back on.If the problem persists get a new sim card.

 

[mrblues]

Sounds like the sim has died or the network provider has terminated it.

If the sim has died then a replacement is required, if it has been terminated by the network provider call them - it can be returned to service over the air.

 

[Eithneangela]

Thanks, Vandriver. Stupid question - how do I take the back off - it's a Nokia C2.

 

[Eithneangela]

Got the back off, followed your instructions, and phone still looking for SIM card. It's back to the Vodafone shop for me! Thanks for the replies.