(Not sure if this should be in consumer rights ... apologies if I've misfiled it.)
I recently switched phone/broadband providers because the broadband service I was receiving deteriorated so much. I deliberately left behind a substantial unpaid balance.
Now, the provider has demanded immediate payment and is making the usual debt collector/court threats. My position is that I was forced to switch because of the effective non-provision of broadband, which I use for work. I am willing to pay arrears in respect of line charges only.
The prospect of arguing my case in court doesn't faze me, but I don't want to incur huge legal costs for the sake of pride. What are my chances?
I recently switched phone/broadband providers because the broadband service I was receiving deteriorated so much. I deliberately left behind a substantial unpaid balance.
Now, the provider has demanded immediate payment and is making the usual debt collector/court threats. My position is that I was forced to switch because of the effective non-provision of broadband, which I use for work. I am willing to pay arrears in respect of line charges only.
The prospect of arguing my case in court doesn't faze me, but I don't want to incur huge legal costs for the sake of pride. What are my chances?