Payment on laser card that wasn't authorised

aishling

Registered User
Messages
125
My friend through an anne summers party a few months back, and there was an awful amount of hassle tryin to get our goods. The majority of people paid cash, and two of us by laser, 2 girls hadn't paid for their order in full. The rep (who is local) left the company shortly after the party as she couldn't get on with her manager, turns out our order wasn't processesed. The manager requested the details of the laser cards used to trace the order which I reluctantly gave after being asked twice. We got the goods 2 weeks later. There was no further charges on my card but there was €50 put on the hosts card and when she rang them they said she told them to put the outstanding amount on her card, she didn't and the total owed by others didnt come to that amount. She rang her bank to dispute it aswell and they would do nothing as there was a previous transaction to that company! Can they really do that? To make matters worse the she didnt even get the right goods!
 
Ryanair did something similar to me a few months back. I paid for a flight in Dec by credit card and flew in Feb.At this stage the flight was paid off. I got an email from Ryanair prior to travel date to say UK govt had imposed new tax and they were going to charge my credit card. This was done without my consent. I don't think they are allowed to do this. You should go to the Director of Consumer Affairs. Does anybody else know situation on this?