I recently bought a pair of jeans on holidays in the US. They cost me close to $200. When I got home, there were some issues with them so I contacted the shop I bought them from and they said I could return them and they would replace them. They sent me a UPS label and I sent off the jeans a couple of weeks ago.
Today I got a call from UPS. They were at my house (I was at work so missed their visit) and the guy tells me i have to pay 99 Euro VAT on the jeans!! He said to call UPS and arrange for them to deliver to my work so that I'm there to receive them.
So anyway, I believe you don't have to pay any taxes on items you bring in that are worth less than 430 Euro in total. Since these were a replacement for something I brought in myself, I assume I shouldn't have to pay the VAT?
And if I do, can I just say to send them back to the sender as I am not paying that tax. They offered me a refund the first time. Wish I had accepted it now!