Hi,
today I brought my completed passport application form, 4 photos and photocopy of existing passport to post office to use the passport express method. The post office clerk said my application would be returned unprocessed as I needed to send the actual existing passport in, not a photocopy. Yet, the website says send a photocopy and retain the existing passport. Rather than ask the passport office, I am just going to send a photocopy and the current passport with the application, I don't need a passport for 10 weeks. It is annoying to be given conflicting information from the post office clerk and the passport website. Anybody had a similar experience?
While I am on, why do they need 4 photos anyway? none of the photos ends up on the passport. I think it is silly requiring 4 photos.
The rules on that they need 4 photos and no need for the old passport are very new and it seems that they have not past this on to the post office yet.
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