I'm afraid it looks like the OP will have to go back on hold to the ROS helplineI hear they have nice music though on hold
Speaking of Revenue hold music, there is a recorded message on Collector General when on hold which states that if you receive a fraudulent message purporting to be from Revenue then just delete it.
No need to inform Revenue or the Gardai or anybody - just delete it and don't tell anybody about it and then the baddies will eventually go away of their own accord!
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