Did it ever work?
If so what changed since then?
Any error messages?
Is your normal internet access working?
I did haver to re-install office but the problem did not come straight after this, as it happens I haven't actually sorted it but can survie on web mail. I have tried the mail settigns in accounts but to no avail
error message is recepients rejected by server, 553 that domain name isn't in my rcpt hosts (hash 5.7.1) SMPT server, error no. 0x800ccc79
etc. etc. unfortunately can't copy it