Outlook express mail and broadband

[ted]

Having switched over from eircom dialup to eircom broadband a friend of mine cannot access her email using Outlook express. Would anyone know if the servers or connections option needs to be changed from the Tools\Accounts menu?

 

[Thedoc]

Ted,
That shouldn't matter, problem could be in how it connects to internet,
Look at Tools>Options>Connection>Internet Connection Settings

You should see a list of connections including your old dial-up and new broadband, you should select the new one and set it as default. Also click "never dial a connection" checkbox too.

Hope this helps

 

[ted]

Thanks will pass that one