Does anyone know the requirements for eircom regarding burying phone lines?
We have workmen in to do our garden and when they were leveling part of the front of the garden they hit a phone cable and we have no phone connection in our house. They dug no more than 2.5 feet deep and 4 feet in from the edge of the road and less than 0.5ft below the level of the road. To me this cable wasn't burried very well especially given it was so near the edge of the road. Also, there was no marker on or in the ground to indicate a cable was there.
Anyhow, Eircom are saying that we are liable for the cost of the repair of the cable but my arguement is that if the cable was burried properly in the first place we wouldn't be having this issue. The person in the faults complaints office was unhelpful to the point of me putting a hit out on her.
Can anyone give me some advice?