I went down to my bank last week to open another savings account. I wanted a seperate savings account to show rental income received. I have been with this bank for 16 years have a mortgage with them, current account, wages paid in and also have an ssia account with them. The girl gave me a form to fill out and return which I did, then she informed me that I would need identification that I would need to re-establish myself, whats this all about? is this normal.....