My understanding of this
0: OP initiates discussion with bank as OP sees a problem re repaying loan on IP
1: the initial 'contract' was signed by bank.
2: OP draw a line through some clauses and sign.
3: bank acknowledged that OP had omitted a section
4: Bank asks OP to explain why they did this.
5: OP does this and hears no more.
IMO the bank has not accepted the deletion of the clauses.
Drawing a line on a piece of paper already signed by one party is not sufficient.
For this to work, at a minimum, the OP and the bank both needed to initial the changes in the paperwork.
Is the family home debt free?
Why was selling the IP not mentioned?
Was there a time scale put on the sale of PPR?
Was there a time sale for next review?
In terms of not hearing back I would not be concerned: the banks are snowed with problem loans and your case has been reviewed by the bank, the paperwork done and the review box ticked: next problem loan please.
When the regulator calls the Bank to account they can say we have reviewed X accounts etc etc
To follow up on a point made by Brendan
There are 3 parts to a contract, offer, acceptance and consideration.
What is the consideration here from the bank, not to foreclose?
Is there a new repayment schedule agreed?
There is something missing here.