Re: Nursing Home fees
Brendan,
I'm not making a point one way or the other with regard to whether they should hand over their pension books.
I'm pointing out a direct hypocricy between the governments reaction to the AIB FX issue and it's own actions on this issue.
The facts of the case as I understand them are that pensioners in Public beds in Nursing homes had their pension books taken away, and were given about €10 back to buy newspapers, confectionary etc.
The government is happy with the practice, and they intend to continue doing it. However, they messed up on the legislation and therefore the charges have been illegal up until now (the are trying to get ammending legislation through as quickly as possible to fix the problem).
There is some evidence that this has been known about in the department for 2 years or more.
The point is that AIB charged customers what it intended to charge them, and told them what it was charging. The customers were free to shop around and would have found AIB to be the best value. AIB's mistake was in the details it gave to IFSRA.
There couldn't be a more direct example of government and business doing the same thing. The only differences are as follows:
1. The Bank immediately offered refunds with interest. The government equivocated and finally came up with an offer of "up to" €2000. Regardless of how much was taken.
2. The Bank took on the responsibility of tracking down the customers and making repayments directly to them, despite the fact that this is actually quite difficult to do. The government seems to be putting the onus on the victims to apply for the refund. This would be in keeping with their attitude to the people they ripped off on the Drug Refund Scheme. This despite the fact that the government can quite easily determine the victims on their own.
3. The Governments victims couldn't refuse the transaction, or shop around. The Bank's victims could have shopped around but would have been unlikely to find a significantly better deal.
4. The largest victims of the Bank were other businesses. ALL of the victims of the government were Elderly and by virtue of being in care they had put their trust in the state.
I'm not suggesting the Bank was right, nor am I suggesting the government shouldn't take a contribution towards these peoples care. I'm just saying that if ministers and TD's are going to fall over themselves to criticize the Banks then let's have some consistency. A grovelling apology with a promise to repay with interest is the minimum I'd expect.
If there are no consequenses for our politicians then they can go on bad mouthing everyone else, while making the same mistakes themselves.
The next chief executive of ANY bank to sit in front of the public accounts committee would have every right to laugh in the face of the committee.
MOB:
Very good post. There are plenty of reasons the banks could use to say that refunds are difficult, and require customers to fill out forms. It wouldn't have been tolerated by the government. I won't accept ANY excuse for forms in this case. Let the government foot the bill for any footwork they need to do. To make it right.
If the public doesn't have a properly developed and expressed sense of outrage, then we can hardly expect politicians and the media to have a properly developed sense of embarrassment at their own conduct.
Hense this thread. And unfortunately hense this post being quite long. A little Outrage would do a lot of good methinks.
-Rd