Hi all,
Would apreciate a little advice and opinions on what I should do with a UK company who insist I agreed to purchase google search positioning ranking advertising from them back in Aug 2009, I think this type of advertising is when you search on google say for example "food" my website should be the first result on the page.
Back in August 2009 I did notice a charge on my personal credit card bill for somthing i did not purchase, it appeared again in September bill and when i was back in the country I called up and cancelled the card ect. in October I received a call from this company in the UK who insisted the called me up in August and i agreed to pay them £100 per month for this service and they wanted paid for October.
I was shocked as I had not spoken to anyone from this company in August nor did i order any advertising from them, I also give no other person permission to use my personal credit card to purchase any advertising for my business. I asked the person from this company to forward me the recordings from this so called verbal contract that he was so sure I had agreed to enter into from his company, but to this day no recordings or transcripts have arrived. I asked for this as I belive im legally entitled to a copy of this so called contract.
About 2 weeks ago ( Some 7 months later ) I started receiving telephone calls from this company again. They were very treatening and abusive and said if i did not pay they were prepared to take it to court. I again asked for the recordings of this verbal contract but they refused to give them and told me if i want them i have to go to court for them.
I asked a member of my staff who has some previous legal asistant expeirance ( here in Ireland) from a previous job to do a little research into this company and perhaps the law in a situation like this. Basically she found dosens of wesites where people were complaing about this company operating scams and theft of credit card details ect and from their website that this company is registered in Malta, with a Malta VAT number and address ect, however they use a UK telephone number. She also found out from legal rights centers that I should be provided with a copy of the contract and if they have not provided me with one they have to if i ask for a copy which in my understanding would be the recordings.
When I put this information to them the dismissed it by saying the contract I had entered into with them was not a Business to Consumer but infact a business to business which does not require them to provide me with a contract or recordings. Can anyone help me out with this?.. is there in fact a different wrights in a business to business contract or is there such a contract at all?..
I also asked them to cease contacting me by telephone and email as I feel they harrasing me and my company into giving them money they insist I owe but will not provide me with any proof I do infact owe. I instructed them i wished all further conmunications to be via registered post or I would consider issueing proceedings against them for harrasment but within a space of 2 hours today i had 5 calls from them and 3 emails.
I would basically like some advice on what to do, should I pay them or ignore them?
Is it likely they would take me to court?
Am i correct in my thinking that I am entitled to a copy of the recordings, seeing since this is what they call a verbal contract and the recordings are the only proof that such a conversation even took place in August 2009?.
Also has anyone esle or their company had any experiances with such a company from the UK?.
Thanks for the help and sorry I cant name the company on here, also hope this is the correct section im posting my query..
dmb
Would apreciate a little advice and opinions on what I should do with a UK company who insist I agreed to purchase google search positioning ranking advertising from them back in Aug 2009, I think this type of advertising is when you search on google say for example "food" my website should be the first result on the page.
Back in August 2009 I did notice a charge on my personal credit card bill for somthing i did not purchase, it appeared again in September bill and when i was back in the country I called up and cancelled the card ect. in October I received a call from this company in the UK who insisted the called me up in August and i agreed to pay them £100 per month for this service and they wanted paid for October.
I was shocked as I had not spoken to anyone from this company in August nor did i order any advertising from them, I also give no other person permission to use my personal credit card to purchase any advertising for my business. I asked the person from this company to forward me the recordings from this so called verbal contract that he was so sure I had agreed to enter into from his company, but to this day no recordings or transcripts have arrived. I asked for this as I belive im legally entitled to a copy of this so called contract.
About 2 weeks ago ( Some 7 months later ) I started receiving telephone calls from this company again. They were very treatening and abusive and said if i did not pay they were prepared to take it to court. I again asked for the recordings of this verbal contract but they refused to give them and told me if i want them i have to go to court for them.
I asked a member of my staff who has some previous legal asistant expeirance ( here in Ireland) from a previous job to do a little research into this company and perhaps the law in a situation like this. Basically she found dosens of wesites where people were complaing about this company operating scams and theft of credit card details ect and from their website that this company is registered in Malta, with a Malta VAT number and address ect, however they use a UK telephone number. She also found out from legal rights centers that I should be provided with a copy of the contract and if they have not provided me with one they have to if i ask for a copy which in my understanding would be the recordings.
When I put this information to them the dismissed it by saying the contract I had entered into with them was not a Business to Consumer but infact a business to business which does not require them to provide me with a contract or recordings. Can anyone help me out with this?.. is there in fact a different wrights in a business to business contract or is there such a contract at all?..
I also asked them to cease contacting me by telephone and email as I feel they harrasing me and my company into giving them money they insist I owe but will not provide me with any proof I do infact owe. I instructed them i wished all further conmunications to be via registered post or I would consider issueing proceedings against them for harrasment but within a space of 2 hours today i had 5 calls from them and 3 emails.
I would basically like some advice on what to do, should I pay them or ignore them?
Is it likely they would take me to court?
Am i correct in my thinking that I am entitled to a copy of the recordings, seeing since this is what they call a verbal contract and the recordings are the only proof that such a conversation even took place in August 2009?.
Also has anyone esle or their company had any experiances with such a company from the UK?.
Thanks for the help and sorry I cant name the company on here, also hope this is the correct section im posting my query..
dmb