Just to finish this story. I reported the fault, Wednesday and so too did a few of my neighbours. On Thursday, mrs. hansov read them the Riot Act
and they retorted that we were the only complainant. Oh dear - they thought they had heard the Riot Act until she started with Act 2
. When she asked did Mr. so and so of no (so and so) report a fault, and mrs XY of no. (abc) and mr DFE from no. (ABCD) they suddenly discovered that four or five others in our estate had reported the fault. Hey guys, even four year old can join dots!
Thursday night an engineer was promised to look into it, Friday morning modem still flashing no connection,another phone call and hey presto not only is the broadband working again on Friday afternoon, but the TV reception is better than it was before. Lesson for again (and I am sure that there will be an 'again') to everybody. Three people have to report a fault if the fault is an area one, for them to act quickly
. So if your ntl reception/broadband goes down talk to your neighbours and get them also to dial 1800 321 321 from NOTE: 9AM to 10 PM
Oh and yes I will get to work a full day tomorrow as I won't have to stay in to meet the nice man from ntl