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small claims court is only for consumers buying from companiesMy advice is to bring them to the small claims court, but first send them a letter letting them know that this is your intentions.
don't do that.I dont know if you could just raise an invoice for the gross amount (including the notional vat value), and say ' vat inclusive price'. The fact that you are adding zero vat to invoice should not get you into any revenue trouble - but check this out.
If I was the company and I was trying what they are, if you kept hassling me for the money I would pay, but I would say I assumed the figure you quoted me included VAT at 21%. I want a discount to cover the amount I could have reclaimed from the revenue.
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