Northern Rock deposits sold to PTSB

CiaranT said:

PTSB have clearly made a mess of their year end bank interest.

Has anyone phoned PTSB about the NR interest?

PTSB paid me interest, on my current account, as at January 3rd 2012 using a 27% DIRT rate. Payments from January 1st 2012 onwards should obviously have a 30% rate. It should have been paid as at December 30th or 31st 2011 using the 27% rate.

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In fairness to NR (it was NR up until the 3rd) my account says interest paid as 31-12-11 and at 27%. I seem to remember the site being a little slow to update in previous years, just this year people are watching it a little more closely.

on the 29th Dec most of my money with NR was transferred out leaving approx 5k. Interest was credited on the 31st December.

skrooge said:

In fairness to NR (it was NR up until the 3rd) my account says interest paid as 31-12-11 and at 27%. I seem to remember the site being a little slow to update in previous years, just this year people are watching it a little more closely.

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Well then clearly PTSB have fixed the problem.

The migration to the PTSB systems seems to have gone smoothly (kept my Demand Online account open).

A call and 5 minutes later I was up and running with online banking (Open24).
Current balance and transaction history is correct and up-to-date.
I was able to add payees without problems so looks like personal details were transferred fine as you need a valid mobile number to add payees (confirmation code).

You can find online versions of the information guide and T&Cs and Charges at:
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