I’m looking for advice on my new apartment. I closed in December and moved in completely on January 1st. All of the problems associated with a new apartment and a new build have been ironed out bar one. Water.
It started in mid-January that the water pressure would be low in the morning, just a trickle but not enough pressure to have a shower. I spoke to the site foreman at this time just in case it was only our apartment that was affected but was told that the water pressure, particularly in our phase of the development and on the higher floors were affected. He said that when the buildings were build they were attached to the mains at one end and now that the development has grown they need to be connected to the mains again as there’s not enough pressure for the entire development.
This seemed to make sense as there was plenty of water at off peak times, evenings and late at night. I was also told by the builder that they were just waiting on the County Council for permission to link up to the main and we’d be fine, he expected this to be done in the next few weeks. No problem!
Well now its many months later and the water is worse, there is now no water for most of the day, and on weekends. I have contacted the building company on several occasions by e-mail and every time get the same answer: ‘this week’, ‘hopefully by the end of this week’, ‘we expect it to be done by the end of the week’. There is a hole in the ground beside the build that shows the main water pipe for the county council, it has been like this for several weeks, still not connected.
I’m looking for any suggestions as I‘m not getting anywhere with the builder, is there a right to water or something like that? My parents are coming to visit soon and without getting too graphic, you can only get one flush out of the toilet in the morning as there’s no water to refill the tank!
Thanks,
addob