A work colleagues only surviving parent, deceased June 2014, died without leaving a will. However, the deceased did make clear via a legally binding document with their local credit union, that they wished their sibling to be in receipt of their Credit Union savings.
The Credit Union are refusing to make good on the wishes of their former member because there was no will made.
I thought this was a wind-up until I was shown a copy of a letter from the CU stating the above.
What should the complainant's next steps be please?
The Credit Union are refusing to make good on the wishes of their former member because there was no will made.
I thought this was a wind-up until I was shown a copy of a letter from the CU stating the above.
What should the complainant's next steps be please?
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