Bought a bill pay phone back in June - having terrible trouble since with coverage, dropping calls etc (in dublin). Have sent the phone to get looked at and have another phone - similar problem! I have been on to customer service - but to no avail - I'm currently spending on average 120.00 per month (think I may be on the wrong tarriff/plus costantly have to ring people back) - I have an 18 month contract with them - but not happy at all with the overall service (have made alot of calls but they dont want to know).
Any views on what my rights are if any?
Ta