...to provide information and signposting in relation to the Code of Conduct on Mortgage Arrears and the supports available for those in mortgage arrears or pre-arrears.
The Helpline is being provided for callers with mortgages on residential property only. The particular target group for this initiative is those who have not so far taken any action to address their difficulties, for example, approaching the lender.
The Helpline is being promoted in conjunction with the keepingyourhome.ie website.
The Helpline will offer independent, confidential and high-quality information to borrowers in mortgage arrears or at pre-arrears stage.
The Mortgage Arrears Information Helpline: Monday to Friday 9.30am – 5pm