I think what is being said is that it is 'easier', not 'easy'. each claim is dependent on how complicated or not a person's circumstances are. The fact that your claim was sent for outdoor investigation suggests that it is not as straightforward as others. The length of wait is dependant on backlogs in offices, availability of investigators so impossible to give a timelag for an individual case. Added to this is the actions being taken now againgst paycuts. Are you getting the equivalent payment fromf CWO in meantime?