Moved from Illness Benefit to Invalidity Pension, no arrears paid!

AdviceNeeded

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Hi all,

I am hoping someone can help me here or has some experience of moving from Illness Benefit to Invalidity Pension.

Basically I got a letter stating that my Invalidity Pension was granted and would start from the 29/05/14 and that my first payment would be on the 14/08/2014.

I was still in receipt of of Illness Benefit until 29/07/2014 where I received 3 days worth of payment €94.00. Since the 30/07/2014 to today 14/08/2014 I haven't received any other payments from Illness Benefit only one Invalidity Pension payment for €193.50 (received today).

The letter I received from Invalidity Pension states the following:
1: "you are due this pension from 29/05/2014.
2: "your current payment will be paid up to the day your Invalidity Pension starts".
3: "any arrears of payment due to you, less overpayments if applicable, will issue to you".

From my estimation I was due arrears from the 29/05/2014. Difference from Invalidity Pension and Ilness Benefit for the weeks from 29/5/2014 until 31/07/2014 plus two full weeks for the 07/08/2014 & 14/08/2014. As I mentioned above I have only received one full payment for this week.

My question is when will the arrears arrive. Would it be paid to my bank a/c direct or by cheque or do I again have to start chasing them?

Thanks in advance to anyone for their advice on this.
 
This is the usual format for the payment of arrears. They pay out the new payment so that you are not left without. Then in a couple of weeks they will follow up with the arrears
 
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