I recently contacted my Building society to warn them that I may soon fall into arrears as I am out of work. I requested an interest only period and a six month period was agreed. I did this with their advertising in mind as they actively request that you enter into consultation and that they will be 'transparent' in the process. I have never been in arrears in 14 years but they have now reported me to ICB which will effect future credit and they also charge me a fee of €778 for the pleasure of dealing with them, one meeting.
This 'credit cost increase' seems to be totally immoral and against their stated policy, they are meant to be helping in times of difficulty, not making extra profit of my misery. The ICB reporting is just unfair. Am I just being naive? Is this sort of 'help' fully sanctioned by the government?