Hi there,
I have two queries resulting from my mortgage payment this month.
My mortgage is a legacy Nationwide loan and is currently with Shoreline and managed by Pepper finance. Monthly payments are due on the 10th of the month - which in January falls on a Sunday. Today is the 8th, and my mortgage payment is gone from my account. I've gone back over bank statements for the last 2 years, and every time the mortgage was due over the weekend, its always come out the next working day.
Am I in a position to make a complaint about this? The money was there to meet it, but there is rental income from my tenant due on Monday and its now left me short.
Secondly - my TRS has expired this month - however I received no correspondence from either the finance company, nor the revenue. Am I expected to just 'know' that my mortgage from now on will cost me more?
I would have thought that I would have received written confirmation from the finance company at the very least to say that they are taking additional funds from my account every month from here on in.
Thanks a lot.
YMCK
I have two queries resulting from my mortgage payment this month.
My mortgage is a legacy Nationwide loan and is currently with Shoreline and managed by Pepper finance. Monthly payments are due on the 10th of the month - which in January falls on a Sunday. Today is the 8th, and my mortgage payment is gone from my account. I've gone back over bank statements for the last 2 years, and every time the mortgage was due over the weekend, its always come out the next working day.
Am I in a position to make a complaint about this? The money was there to meet it, but there is rental income from my tenant due on Monday and its now left me short.
Secondly - my TRS has expired this month - however I received no correspondence from either the finance company, nor the revenue. Am I expected to just 'know' that my mortgage from now on will cost me more?
I would have thought that I would have received written confirmation from the finance company at the very least to say that they are taking additional funds from my account every month from here on in.
Thanks a lot.
YMCK