Hi, my partner requested a 15k drawdown on his mortgage through his solicitor over 2 weeks ago and it was supposed to reach his account early last week at the latest however the funds never arrived. His solicitor has advised him that the bank transferred this 15k into a complete stranger's bank account instead of into his solicitor's account shortly after he requested the drawdown. He rang the bank directly and they are claiming that his solicitor provided the wrong bank details, but the solicitor denies this. Also, he has already had a few previous draw-downs where there was no problem with the bank details provided by the solicitor so we suspect that the error is definitely on the bank's behalf.
Despite not having yet received these funds, this month's mortgage repayment which came out of my partner's account on Tuesday was for an increased amount to cover this 15k.
Just wondering if anyone else has experienced any problems with drawing down mortgage funds and also, do we have to continue paying for funds that we haven't actually received.
How soon can we switch lenders????