Not a legal expert so all I can offer is bar-fly type opinion. So four years ago you agreed a variable rate mortgage with the bank on the basis that you were on the staff of the bank and therefore entitled to a more favourable rate. Would I be right in guessing that at the time the favourable variable interest rate they gave you was lower than the headline tracker rate? I am sure it was more favourable than the headline variable interest rate. Given that at the time the ECB rate was I think more than 4% the variable rate you were offered probably compared favourably. So you decided to opt for the the variable. You left and continued to benefit from the staff rate for another 6 months? Did they attempt to recoup any money for that 6 months? When they moved you onto the variable rate you didn't then query them regarding a tracker? It sounds harsh but I just fail to see where you have any reason for complaint against them. Them informing you of the new rate that applied by letter would be normal, you had agreed to a variable rate mortgage, you hadn't made any request to change the mortgage to either fix it or to look at going onto a tracker. You didn't make any attempt at that point in time to change the mortgage. They didn't have a crystal ball and nor did you. You probably did not see a situation where the mortgage would become such a burden and certainly would not have been looking for a situation where the ECB would slash its rate. Nor did they (as the PTSB situation is ample testament to).