I had been paying monthly direct debits to this company for almost 10 years with several price increases (especially in the past few years since they were taken over).
But the final straw was an e-mail I received on 10th April with the subject line 'Service & Maintenance - More cover, More benefits'.
The first part of the mail was some info about how great they are. Then came:-
'Your monthly monitoring and maintenance service will be 34.57 a month. You’ll see this on your next invoice which you’ll receive in the coming days. We really hope you decide to renew your PhoneWatch service. Once you do you will be protected for a further 12 months. Your new contract start date will be 25 Apr 2017 and this contract will expire on 24/04/2018 .
If you have any questions, we’ll be happy to go through your invoice with you. Just give us a call on 1850 753 753.'
This was approx. €5 p/m increase on my previous payments (a 33% increase in 2 years), but the most annoying part was the way the price increase and new 12 month contract was 'hidden' in what looked like a generic marketing e-mail - I could have easily not opened this mail.
I called and cancelled and now have monitoring with another company for €19.50 per month - €180 saving per year.
I'm curious as to which company you went with SMAEL17 - I thought from reading other threads in this forum that no other company can monitor PW alarms?
I got this email last week - after getting caught out by the auto renewal last year I rang them today as my monitoring was going up by €7.50 a month.
I'm curious as to which company you went with SMAEL17 - I thought from reading other threads in this forum that no other company can monitor PW alarms?
....I called and cancelled and now have monitoring with another company for €19.50 per month - €180 saving per year.
It depends which panel you have, it's the newer systems that are locked down. Given the significantly cheaper annual charges out there for the same level of service, even if you have one of those, you'd still be better off in the long run replacing the panel and going with the competition.
Is that with the same equipment, or did you also have to purchase a new alarm system ??
It depends which panel you have, it's the newer systems that are locked down. Given the significantly cheaper annual charges out there for the same level of service, even if you have one of those, you'd still be better off in the long run replacing the panel and going with the competition.
Perhaps the AAM crowd are less likely to get sucked in by pressure sales tacticsI'm not surprised to find lots of common experiences with #watch on here.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?