[FONT="]So guess I’ll start at the beginning,
Got an MBNA CC this time last year because my BOI CC had been at its limit for a while and MBNA offered 6 months interest free. so got the CC and did a balance transfer. I never cancelled my BOI car though. so realizing that I had to pay 2 40€ gov levy on the cards I decided to pay off the MBNA and close the account. So rang them and they gave me a final balance including gov levy worked out by the them. Paid this off at the post office the very next morning. before the 31 march so I would avoid paying the gov lev a year later.
I then Got a bill in may for GOVERNMENT TAX 2007/2008 which I had already paid in march statement and an unpaid fine of 15 € and 71c int.
so rang them up and said that I had already paid it and they cancelled the charges and my balance was zero the next day online.
ahh I said finally rid of them - but I couldn’t be more wrong!
got a statement on Friday for CARD PAYMENT PROTECTIO YORK 30€. so Rang MBNA and says that my account is closed, how can I have protection for it! She told me that its a third party company and I should have to cancel it for myself. But I NEVER asked for it and she told me that I had been charged for it last year too the same day I did the balance transfer. I lost the rag then had to apologize to the poor girl on the fone because I never spotted it on last years statement. So I demanded that I be refunded the money from last year too! She then transferred me to YORK card insurers. They said I was entitled to a refund for this year, but not for last year and I should get back to MBNA to get it back because it was miss -sold to me.
I asked why I would need insurance on a card I don’t have anymore - she told me it insures all cards in my wallet - I told her I don’t have a wallet!!! Which I really don’t. Generally I loose my cards 3-4 times a year and I have no fear of ppl accessing my accounts - (I Have trouble getting money out of them at the best of times
)
Ah ok im nearly there keep reading !
So rang MBNA back again and demanded I be repaid the 30€ but the girl said that I asked for it. I asked her to show some form of proof that I did in face ask for it, she could only tell me the date it was taken out. so she said then that she would have to talk to her manager and she would get back to me - that was Friday and still no call.
I no its only 30€ but its the principal of them trying to over charge me by €150 after my account was closed!!!
Should I report this blatant repeated attempt to over charge me to someone? if so Who?[/FONT]
Got an MBNA CC this time last year because my BOI CC had been at its limit for a while and MBNA offered 6 months interest free. so got the CC and did a balance transfer. I never cancelled my BOI car though. so realizing that I had to pay 2 40€ gov levy on the cards I decided to pay off the MBNA and close the account. So rang them and they gave me a final balance including gov levy worked out by the them. Paid this off at the post office the very next morning. before the 31 march so I would avoid paying the gov lev a year later.
I then Got a bill in may for GOVERNMENT TAX 2007/2008 which I had already paid in march statement and an unpaid fine of 15 € and 71c int.
so rang them up and said that I had already paid it and they cancelled the charges and my balance was zero the next day online.
ahh I said finally rid of them - but I couldn’t be more wrong!
got a statement on Friday for CARD PAYMENT PROTECTIO YORK 30€. so Rang MBNA and says that my account is closed, how can I have protection for it! She told me that its a third party company and I should have to cancel it for myself. But I NEVER asked for it and she told me that I had been charged for it last year too the same day I did the balance transfer. I lost the rag then had to apologize to the poor girl on the fone because I never spotted it on last years statement. So I demanded that I be refunded the money from last year too! She then transferred me to YORK card insurers. They said I was entitled to a refund for this year, but not for last year and I should get back to MBNA to get it back because it was miss -sold to me.
I asked why I would need insurance on a card I don’t have anymore - she told me it insures all cards in my wallet - I told her I don’t have a wallet!!! Which I really don’t. Generally I loose my cards 3-4 times a year and I have no fear of ppl accessing my accounts - (I Have trouble getting money out of them at the best of times
)Ah ok im nearly there keep reading !
So rang MBNA back again and demanded I be repaid the 30€ but the girl said that I asked for it. I asked her to show some form of proof that I did in face ask for it, she could only tell me the date it was taken out. so she said then that she would have to talk to her manager and she would get back to me - that was Friday and still no call.
I no its only 30€ but its the principal of them trying to over charge me by €150 after my account was closed!!!
Should I report this blatant repeated attempt to over charge me to someone? if so Who?[/FONT]
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