Management Company sent solicitors letter .

My management company sent me a solicitors letter for a bill already paid over a year ago. This has been ongoing since last April when I received an invoice for over double the due amount.

When I phoned about it I spoke to a woman who said she would look into it. She called back to say that they had not received payment. I checked with my bank and cheque had been submitted in their bank. I called mgt. co. back and explained this gave them cheque number to cross reference. They came back and said that the cheque number I gave did not refer to my account. Which basically means they allocated my payment to someone else.

I had to take time out of my work day to go to bank to get copy of the cheque and fax it to them. This done I thought that was the end of the matter.

All setteld in May, then yesterday to my horror, anger and frustration i receive a rather nasty solicitors letter. I rang company again, not very happy and had to go through it all again, they even had the nerve to suggest I was lying about solicitors letter, until I gave them the name of solicitors and read the bit about possibly being posted in the gazette.

Finally this afternoon I got a call back saying the cheque had been allocated to the right invoice, and thats it, no apology, nothing. Is there anything I can do about this. Thanks

Tense is not the word, if I bend over I think muscles will snap.

I'd say there's little you can do about it really. I'd bring it up at the AGM though. There may be others having the same trouble and it will make them answer for there actions in front of a crowd.

Thanks will do that

Jelly, is the Management Agent that is making the error and not the Management Company ???

If it is the Agent this is a completely different matter. I would say it is not only you that is being singled out.

Mercman, think you could be right. But still frustrating. Am still waitng on call back from them.