J
Jellybaby
Guest
My management company sent me a solicitors letter for a bill already paid over a year ago. This has been ongoing since last April when I received an invoice for over double the due amount.
When I phoned about it I spoke to a woman who said she would look into it. She called back to say that they had not received payment. I checked with my bank and cheque had been submitted in their bank. I called mgt. co. back and explained this gave them cheque number to cross reference. They came back and said that the cheque number I gave did not refer to my account. Which basically means they allocated my payment to someone else.
I had to take time out of my work day to go to bank to get copy of the cheque and fax it to them. This done I thought that was the end of the matter.
All setteld in May, then yesterday to my horror, anger and frustration i receive a rather nasty solicitors letter. I rang company again, not very happy and had to go through it all again, they even had the nerve to suggest I was lying about solicitors letter, until I gave them the name of solicitors and read the bit about possibly being posted in the gazette.
Finally this afternoon I got a call back saying the cheque had been allocated to the right invoice, and thats it, no apology, nothing. Is there anything I can do about this. Thanks
When I phoned about it I spoke to a woman who said she would look into it. She called back to say that they had not received payment. I checked with my bank and cheque had been submitted in their bank. I called mgt. co. back and explained this gave them cheque number to cross reference. They came back and said that the cheque number I gave did not refer to my account. Which basically means they allocated my payment to someone else.
I had to take time out of my work day to go to bank to get copy of the cheque and fax it to them. This done I thought that was the end of the matter.
All setteld in May, then yesterday to my horror, anger and frustration i receive a rather nasty solicitors letter. I rang company again, not very happy and had to go through it all again, they even had the nerve to suggest I was lying about solicitors letter, until I gave them the name of solicitors and read the bit about possibly being posted in the gazette.
Finally this afternoon I got a call back saying the cheque had been allocated to the right invoice, and thats it, no apology, nothing. Is there anything I can do about this. Thanks